I understand orders are shipped Tuesday through Friday and require 1-3 business days of processing time but are often shipped same day. During holiday seasons or a busy time, orders can occasionally take longer to ship. I release Busy Bakers of any liability for products lost or damaged due to USPS. Once your order has shipped USPS can be contacted with any issues.
Ice Packs are available and if I choose not to get them for my items then Busy Bakers is at no fault. I understand that chocolate can melt during shipment but this wont effect the quality of the product.